Returns & Exchanges

At Pocket Audio, we want you to be completely satisfied with your sound experience. If you are not happy with your purchase, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your audio gear in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing